Shipping & Returns
This policy should inform customers about the following:
What shipping options are available (overnight, standard, air mail, international, domestic only, etc.),
How much each shipping method will cost the customer,
How long each shipping method will typically take,
How long your handling time will be between when an order is placed and when it gets shipped,
If orders must be placed before a specific time to be counted as placed during that business day,
Any restrictions to where you can deliver (no P.O. boxes, not to specific states, etc.), and
Anything else that would be material to a customer when placing an order.
Return & Exchange Policy
How long does it take to ship my order?
We know that timely shipping is crucial to our loyal customers. Our goal is to ship orders in 1-2 business days. Expedited shipping methods will ship the same business day if placed before 11:00AM EST. Please note that any expedited shipping options chosen after 11:00AM EST will ship out the next business day. Whenever an extended delay is expected in shipping your package, our Customer Service team will notify you via phone or email. Please be aware that all expedited shipping options do not include Saturday delivery. If you need Saturday delivery please choose customer pickup at checkout as your preferred shipping method with a notation requesting Saturday delivery and we will contact you with a shipping quote.
Note: While we work seven (7) days a week to achieve our goal, during peak holiday times, delays may cause an overall increase in shipping times.